Policy Admin System

Client Onboarding, Syndicate Onboarding, Policy Issuance & Maintenance, Market & Credit Risk Management platform.

Services

Cloud SolutionsTech TransformationSecurity & Governance

Industries

Insurance

Project Overview

The organisation required a modern, scalable platform to streamline the end-to-end policy administration lifecycle across multiple syndicates. We delivered a unified system that centralised client onboarding, automated policy issuance, and embedded market and credit risk controls directly into underwriting workflows. The solution improved operational accuracy, reduced processing delays, and provided a single source of truth for policy and risk data across the business.

Technologies Used

AWS

.NET Core

React

Kubernetes

GitHub Actions

PostgreSQL

Redis

Kafka

Results & Impact

Reduced policy issuance processing time by over 60% through automation of onboarding, issuance, and renewal workflows

Improved risk oversight and compliance by integrating real-time market and credit risk assessments into underwriting decisions

Enhanced data consistency and reporting with a centralised policy repository, enabling faster audit responses

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